नेपाली

Account

Delete your account

You can delete your Datumly account yourself, in the phone app or on the web. Here is how, and what happens.

How to delete it

  1. On the web: sign in, then open Settings → Account → Delete account — or use the button below, which signs you in and opens it.
  2. In the phone app: Me → Account → Delete account.
  3. Confirm it is you — your password, a code sent to your phone, or signing in again with Google or Apple (and your two-step code if it is on) — then type DELETE.

Sign in and delete my account

What is deleted

  • Your name, email address and phone number.
  • Your password, Google and Apple sign-in (the Apple sign-in is revoked at Apple too), two-step sign-in and recovery codes.
  • Your sessions, notifications, notification settings, language, push-notification devices and personal to-dos.
  • Where your photos were taken (their location data).

What the firms keep

  • Bills, approvals, site diaries, timesheets, drawings and other records you made belong to the firm you made them for. They stay with that firm, shown under the name “Deleted user”.
  • Bills sent to a tax authority (in Nepal, IRD) are kept as the law requires.
  • A supplier company you worked for stays in the firm's supplier list; your own access ends.

When it happens — and how to cancel

Your account is locked at once and you are signed out everywhere. It is deleted for good after 14 days. To cancel, sign in before then and choose Cancel deletion — or ask for a code by email:

Cancel a deletion

If you own a firm

If you are the last owner of a firm that has other members, make someone else its owner on the Team page first. If you are its only member, the firm is closed with your account — its records are kept, nothing is deleted, and a paid plan stops at the end of its period.

Can't sign in?

Write to [CONTACT EMAIL] from the email address of the account and we will help.